An exceptional medical experience right from your home with MyAXA application

Taking care of your loved ones’ and your health requires you to stay at home, now you can benefit more than ever from the following services available only through the MyAXA application for all medical insurance customers:

• Video call a doctor
• Tele consultations available 24/7
• Medicine delivery service through the app


Home visits in collaboration with our medical network partners

In cooperation with our distinguished partners within AXA’s extensive medical network, we offer a range of medical services at home available through Cleopatra Hospitals and clinics Group

• Free home examinations at no additional cost
• The service includes the following specializations: internal medicine, pediatric, cardiology and orthopedic
• Service available in these branches: Heliopolis, Fifth Settlement and Sheikh Zayed.
• For reservations, please call 19668

In cooperation with our partners ALmokhtabar and Alborg labs, we offer AXA health insurance customers home visits to take samples at no additional cost. Service is available through all branches across Egypt.

• For reservations with Alborg, please call 19911
• For reservations with Almokhtabar, please call 19014


AXA’s team supporting you around the clock

In the current exceptional time, the AXA team is equipped with all the technologies, enabling us to serve you whenever you need

• Customer Service team available 24/7 through 16363

• You can reach AXA team through our Facebook or Instagram pages

• The monthly chronic renewals for the next month will be accepted without fulfilling all medical documents in case you are unable to complete them in the meantime, please send the request to: