Inpatient treatment for surgeries (i.e. this case required hospital staying) and day cases

  • Final dated stamped itemized hospital invoice including breakdown for each service and its cost (“Detailed Hospital invoice”).
  • E-invoice is a must.
  • Stamped dated proof of payment, final receipt of payments.
  • Medical report from the treating specialized doctor including:
    • Exact medical condition, underlying cause.
  • Hospital discharge report mentioning the exact medical condition & the exact performed procedure, and the admission & discharge dates.
  • Copy of all performed laboratory and radiology results before or during hospital admission.

General Notes:

  • Claims should be submitted/completed within 120 days from services date; any claims submitted after 120 days are not refundable.
  • Claims refund will be for final eligible treatment costs, and not for deposits, advance payments, registration, or administration fees charged by the service provider.
  • Specialty of treating doctor should be relevant to the performed services.
  • Please note that claim evaluation will be at the time of processing after receiving the full supporting documents.
  • Claims are subject to further requirements, if needed.