Laboratory / radiology services:

  • Copy of dated doctor referral includes diagnosis/signs or symptoms and list of the requested tests & scans.
  • Copy of tests’ results and radiology reports.
  • Final dated stamped proof of payment, final receipt , itemized invoices(mentioning the name & cost of each service)

General Notes:

  • Claims should be submitted/completed within 120 days from services date; any claims submitted after 120 days are not refundable.
  • Claims refund will be for final eligible treatment costs, and not for deposits, advance payments, registration, or administration fees charged by the service provider.
  • Specialty of treating doctor should be relevant to the performed services.
  • Please note that claim evaluation will be at the time of processing after receiving the full supporting documents.
  • Claims are subject to further requirements, if needed.