Inpatient treatment for surgeries (i.e. this case required hospital staying) and day cases :

  • Final dated stamped Itemized hospital invoice including breakdown for each service and its cost. “ Detailed Hospital invoice”.
  • E-invoice is a must.
  • Stamped dated proof of payment, Final receipt of payments.
  • A medical report from the treating specialized doctor including :
    • Exact medical condition, underlying cause.
  • Hospital discharge report mentioning the exact medical condition & the exact performed procedure and the admission & discharge dates.
  • Copy of all performed laboratory and radiology results before or during hospital admission.

General Notes:

  • Claims should be submitted/completed within 90 days from services date, any claims submitted after 90 days not refundable.
  • Claims refund will be for final eligible treatment costs, and not for deposits, advance payments, registration or administration fees charged by the service provider
  • Specialty of treating doctor should be relevant to the performed services.
  • Please note that claim evaluation will be at time of processing after receiving the full supporting documents. Claims are subject for further requirements , if needed.